OFFICE OF EVENT SERVICES

Event Services Assistant

Event Services Assistant assists with coordinating the logistical aspects of event planning and is responsible for assisting with all large and special events.  Located within the Office of Event Services, this position serves the UF community by providing event management support.
 

Area Specific Job Responsibilities

• Process updates to group contacts, event cancellations and room requests
• Create and edit diagrams in Social Tables as directed
• Organize, maintain, and distribute diagram and event files, communicating with staff appropriately
• Monitors hallways, entrances and exits of event space to ensure compliance with established event policies
• Applies/removes wristbands to event participants
• Monitors the event space and surrounding area for potential inappropriate, disruptive, or illegal behavior and reports it to the appropriate staff member
• Assists with crowd control and capacity to ensure orderly evacuation in the event of an emergency
• Identifies potential disruptions in event flow before, during and after the event
• Review various details and reports to update client, event permit, and reservation database as needed
• Provide tours to prospective clients
• Assist with general office duties such as filing, billing, special projects, and scheduling client appointments
• Complete all training requirements upon being hired in a timely fashion
• Other duties as assigned

Preferred Qualifications

• Ability to commit to working 10 or more hours per week
• Demonstrate previous experience with customer service
• Proficient with verbal and written communication
• Provide general knowledge of the University and the Reitz Union
• CPR and First Aid Certified, or willing to obtain

Office of Event Services Staff Member Responsibilities

• Be a current University of Florida full-time student in good standing with at least a 2.0+ GPA
• Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff.
• Provide exceptional customer service while maintaining a high level of professionalism
• Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
• Establish an exemplary work ethic by being proactive, self-motivated, and dependable
• Participate in all scheduled meetings, trainings, and evaluations
• Possess the ability to work weekends, evenings, holidays and academic breaks, as needed
• Act as an ambassador for all areas within the Office of Event Services, Reitz Union, as well as the University of Florida, providing accurate information and campus resources